Phishing Training & Security Awareness
Phishing training and employee education that genuinely reduces the number of incidents - we turn your employees from the weakest link into your first line of defence. More than 80% of security breaches begin with human error: one wrong click, one opened attachment, one password entered on a fake page. Through simulated phishing campaigns, interactive education and measurable reporting, NeoBit builds a security culture in which your people recognise fraud before it becomes an incident.
Why security awareness is the most cost-effective security investment
You can invest significant resources in firewalls, antivirus and SOC monitoring, but attackers know this - which is why they no longer attack the technology, but the people. Phishing, spear-phishing, fake invoices and CEO fraud target employees because the human is the easiest way into the system. That is why raising security awareness is the only control that acts precisely at the point where most attacks succeed.
WHAT we do: we run realistic simulated phishing campaigns and structured security training tailored to your industry. WHY: because theory without practice does not change behaviour. Only when an employee once "falls" for a harmless simulation and immediately receives a short, clear explanation of what they missed does the knowledge become a reflex.
What your company gains
- Employees who recognise fraud - they are trained to spot suspicious links, fake senders, urgency as manipulation and requests for data.
- Dramatically fewer incidents - a measurable drop in the phishing click rate, often by 60-90% over the course of the programme.
- Regulatory compliance - ISO 27001 and the NIS2 directive explicitly require regular security awareness training; we deliver the evidence for your auditor.
- Reports for management - clear progress metrics that translate risk into figures management can understand.
- Lower financial and reputational damage - a prevented incident is always cheaper than remediating a breach, paying a ransom or recovering from a data leak.
How we work
Our programme is a cycle, not a one-off lecture. Awareness is built through repetition and measurement.
1. Baseline assessment
We run a first, "blind" simulated phishing campaign to measure your real exposure - who clicks, who enters data, who reports the attempt. With no consequences and no naming of individuals; the goal is a starting point, not punishment.
2. Interactive education
Based on the results, we deliver employee education through short, memorable modules: phishing recognition, secure password handling, social engineering, email and mobile device security. The education is in your language and tailored to roles (management, finance, IT, general office).
3. Continuous simulations
Throughout the year we send realistic, increasingly advanced scenarios. Anyone who clicks immediately receives a micro-lesson "in the teachable moment" - the most effective form of training.
4. Measurement and reporting to management
We track the click rate, the rate at which suspicious messages are reported and progress by department, and we deliver a periodic report to management along with documentation for ISO/NIS2 audits.
On your own vs with NeoBit
| Element | On your own / ad hoc | With NeoBit |
|---|---|---|
| Simulated phishing campaigns | Rarely or never, unrealistic | Regular, realistic, tailored to your industry |
| Employee education | One-off presentation, quickly forgotten | Continuous modules + a lesson at the moment of error |
| Progress measurement | No metrics | Click rate, reports, trend by department |
| Reports for management | Improvised | Professional reports ready for the board |
| Compliance (ISO 27001, NIS2) | Hard to prove | Ready supporting documentation for the auditor |
| Expertise | Limited in-house knowledge | A team of certified security experts |
Want to know how exposed your organisation really is? Request a free assessment and consultation and get a clear picture of your risk.
Why NeoBit
NeoBit is a security-first company from Mostar that treats security as a foundation, not an afterthought. We do not sell fear, we deliver measurable results.
- Security-first approach - we build every programme around the real threats your company faces, not around generic theory.
- The highest standards - we work according to recognised frameworks (ISO 27001, NIS2, OWASP) and testing ethics - simulations are always harmless and carry no consequences for employees.
- Local support - communication, education and reports in your language, with a team that is available and understands the local business context.
- End-to-end protection - we connect phishing training with technical layers of protection for maximum impact.
Security training works best as part of a broader system. That is why we recommend it alongside our email protection, which technically stops most phishing messages before they reach employees, and our SOC monitoring, which monitors suspicious activity 24/7 and responds to incidents that do get through. People, technology and monitoring together form a defence that is hard to breach.
Who phishing training is for
The programme is intended for any organisation that uses email and has employees - from small teams to large systems. It is especially valuable for:
- Companies covered by the NIS2 directive (energy, healthcare, finance, public administration, critical infrastructure).
- Organisations in the process of achieving or maintaining ISO 27001 certification.
- Finance and accounting departments, frequent targets of payment fraud.
- All companies that have already experienced an incident and want to prevent it from happening again.
Don't wait for an incident to teach you the lesson. Request a phishing exposure assessment today - the first conversation is free and without obligation.
Frequently asked questions
Will simulated phishing campaigns harm employees or the system?
No. The simulations are entirely harmless and controlled - they do not expose, publish or punish individuals. The goal is to teach, not to single people out. Anyone who "clicks" immediately receives a short, friendly lesson, while management sees only aggregate statistics and the progress trend.
How quickly do the results of a security awareness programme become visible?
Most organisations record a significant drop in the click rate after the very first or second campaign with education. With a continuous programme, the rate of successful phishing attempts typically falls by 60-90% over the year, which we report to management on a regular basis.
Does this meet the requirements of ISO 27001 and the NIS2 directive?
Yes. Both frameworks explicitly require regular employee security awareness training. Our programme delivers exactly that, along with supporting documentation (training records, campaign results, reports) that you can present to an auditor or regulator.
Can you tailor the education to our industry and language?
Absolutely. We tailor the scenarios and modules to your sector, employee roles and real threats, and all education, simulations and reports are in your language with local support.